ATWEST (Accessible Transport West Somerset)
Local, charitable organisation providing low floor, wheelchair accessible transportation for the community such as the elderly, or residents with a disability who cannot access public transport
(see also the SLINKY BUS)
ATWest Office Hours: 10am - 4pm Monday - FridayBooking Tel Number: 01643 709701 (Booking - Notice of 24 hours in advance but passengers are asked to give as much notice as possible)
Email: atwestoffice@aol.com
* The SLINKY BUS is a door-to-door pre-booked demand responsive transport service. It is provided for those who cannot access public transport (or where public transport is not available) or for those without their own transport.
Service Available: Monday – Saturday (excluding Public Holidays) - 6am-10pmFor Bookings call: 01643 707090Booking lines open: Mon – Fri 9am-4pm and Sat 9am–12noon
Or for more details click here
CONSUMER DIRECT
If you require advice or information on consumer rights or wish to make a complaint against a trader, please call the Consumer Direct advice service:
Tel: 08454 04 05 06 (8am-6.30pm Monday-Friday; 9am-1pm Saturdays)
Website: www.consumerdirect.gov.uk
ENVIRONMENT AGENCY
Regional Office: South West Regional Office, Manley House, Kestrel Way, Exeter, Devon EX2 7LQ
General Enquiries Tel: 08708 506506 - (Mon-Fri 8am-6pm)
Incident Hotline Tel: 0800 807060 (To report an environmental incident)
Floodline: 0845 988 1188 (24 Hour) - Information about flooding
To contact by email please use: enquiries@environment-agency.gov.uk except for reporting environmental incidents
Website: www.environment-agency.gov.uk
EXMOOR NATIONAL PARK
Exmoor National Park Authority, Exmoor House, Dulverton, Somerset, TA22 9HL
Tel: 01398 323665
Email: info@exmoor-nationalpark.gov.uk
Website: www.exmoor-nationalpark.gov.uk
SOMERSET DIRECT
Community Services for adults.
Telephone: 0845 345 9133
Open: 8am-6pm, Mon-Fri and Saturday 9am - 4pm
Somerset Direct, PO Box 618, Taunton, Somerset, TA1 13WF.
SOMERSET HERITAGE CENTRE
FORMERLY THE SOMERSET RECORD OFFICE (opened in September 2010)
This service preserves and makes available to the public written documents of the county's people & communities. For more information please contact:
Somerset Heritage Centre, Brunel Way, Langford Mead, Norton Fitzwarren, Taunton TA2 6SF
Tel: 01823 278805 enquiries
Tel: 01823 337600 (appointments only) * Please make an appointment if you need a guaranteed place in the search room.
Email: archives@somerset.gov.uk
Website: www1.somerset.gov.uk/archives
Opening hours: Monday 1.00pm to 5.00pm - Tuesday-Friday - 9.00am-5.00pm; Alternate Saturdays - 9.00am-1.00pm
The Somerset Heritage Centre has brought the whole of the Somerset Heritage Service onto one site, as well as the Somerset Studies Library. The archive catalogue can be viewed at home at www.somerset.gov.uk/dserve and the library catalogue at www.librarieswest.org.uk
SOMERSET GATEWAY
The communuity information database of local groups, clubs and societies. Please click on the link below:
http://somersetgateway.somerset.gov.uk
EMail: somersetgateway@somerset.gov.uk
SOMERSET STUDIES LIBRARY
Is now part of the Somerset Heritage Centre at Brunel Way, Langford Mead, Norton Fitzwarren, TA2 6SF.
Tel: 01823 278805
Fax 01823 347459
Email: archives@somerst.gov.uk
www.librarieswest.org.uk
SOMERSET TRADING STANDARDS
County Hall, TAUNTON, Somerset TA1 4DY
Telephone: 0845 3459188
E Mail cpd@somerset.gov.uk
For more information please Click here. See also Consumer Direct for free, clear and practical advice on a variety of consumer issues
SOMERSET WARM & WELL
Advice, home improvements, grants & discounts. To apply for the Somerset Warm and Well scheme just phone the Energy Efficiency Advice Centre on Tel: 0800 512 012. The scheme is open to all homeowners
STREET LIGHTING FAULTS
To report a street lighting defect (remember to note down the number of the street light) please telephone 0845 601 0939 (Monday-Friday 8.00am-5.00pm)
WISH (Warmer Improved Somerset Homes)
NEW! The Bristol & Somerset Energy Efficiency Advice Centre and the Somerset Coast Improvement Agency have joined forces on a new project called WISH. Homeowners who are over 70 or on a low income or in receipt of certain benefits are eligible for free cavity wall & loft insulation through the scheme, which is supported by West Somerset Council
Freephone advice line: 0800 512 012